Gift Certificates

Buying Gift Certificates:

Q: What is a ThirstMonger.com Gift Certificate?
A: A ThirstMonger.com Gift Certificate comes in the form of an E-mail with an encrypted redemption code used at checkout.

Q: How do I order the Gift Certificate?
A: Click here to go to the Gift Certificate product page. Select the value and Add to Cart.

Q: When will my Gift Certificate arrive?
A: Once payment is completed an E-mail will be sent to the recipient and a receipt sent to the giver. The E-mail will have a redemption code to be used at checkout.

Q: Are the ThirstMonger.com Gift Certificates printable?
A: Yes, just print the marketed E-mail. Please consider the environment prior to printing. The Redemption Codes are manually entered as a payment method at checkout.

Q: How do I give a ThirstMonger.com gift certificate?
A: Please include a valid E-mail address where the certificate can be sent. You may also include a special personalized note to accompany the Gift Certificate. You may also choose to Print the ThirstMonger.Com Gift Certificates and give the printed version as a gift. In this instance, use your email address for the recipient.

Using Gift Certificates

Q: How do I use a ThirstMonger.com Gift Certificate?
A: During the check out process there is an option for Promotional Offers, Coupons, Discounts and Gift Certificate. Enter the Gift Certificate redemption code and hit "Apply offer." We highly suggest utilizing the "Copy and Paste" functions when entering the codes. Continue with the check out process.

Q: I deleted the e-mail that the gift certificate came in, how do I retrieve it?
A: Please contact us at custserv@thirstmonger.com using the email account where the Gift Certificate was sent.

Q: What happens to the rest of my ThirstMonger.com Gift Certificate if I don't use the entire amount at once?
A: The balance remains available for use on the redemption code. Available balances can be checked once the redemption code has been used once under the account that redeemed the code.

Q: What happens if the gift certificate does not cover the total balance of the transaction?
A: After entering the gift certificate redemption code, press "Apply Discount". The order will process and return back to the order screen with the remaining balance.

Q: How do I check the available balance of a Gift Certificate Redemption Code?
A: Redemption codes can be checked once you set up an account and have used a redemption code a minimum of one time. If you have not used the redemption code yet and are unsure of the available balance, please contact us at custserv@thirstmonger.com. Please note that available gift certificate redemption codes cannot be given over the phone.

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